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Sustainability through
insurance excellence

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How we drive change
Four sustainability pillars
Reports & documents

How we drive change

Protector believes that strong core insurance operations contribute to sustainability.
Guided by its materiality analysis, the company’s sustainability strategy is closely aligned with its core business. It focuses on creating a good working life across the value chain, addressing climate risk, reducing environmental impact through effective claims handling, and acting responsibly in areas like corruption, money laundering, and investments.

Four sustainability pillars

People
Climate-consious underwriting
Climate-efficient solutions
Responsible business behaviour
People
Protector recognizes employees as its most valuable asset. The company creates an engaging, inclusive, and supportive work environment that fosters growth through structured development opportunities.

Protector considers diversity, equity, inclusion and belonging (DEIB) central to its performance culture. This enables the company to recruit the right people, make best-in-class decisions, innovate, and better serve a diverse range of partners and customers.
Employee satisfaction score
Target score: 80
Number of employees
2024
594
Absence due to illness
2024
2.5%
Employee satisfaction score 2024
Target: 80
78.6/100
DEIB score 2024
Target: 80
76.5/100
Climate-consious underwriting
Protector recognizes climate change as a significant risk factor affecting its business. The company's forward-looking approach includes detailed analysis of physical risks and transition risks. Through advanced modeling, customer risk assessments, portfolio evaluations, and loss prevention, Protector builds resilience while providing financial protection in a changing climate.
Our approach includes:
Advanced risk analysis using location-specific data and climate models
Loss prevention through inspections and early mitigation efforts
Cllimate-adapted products updated annually to reflect emerging risks
Climate-efficient solutions

Protector helps customers choose climate-efficient solutions that minimize environmental impact. The company focuses on effective remediation services and climate-conscious claims handling, emphasizing repair over replacement, using climate-friendly materials, and utilizing residual values. These efforts reduce emissions from claims handling while creating value for customers and the environment. The greatest potential for climate footprint reduction lies in motor and property claims.

Protector works with suppliers to:
Increase repair, reuse and recycling rates
Employ climate-friendly materials and processes
Cllimate-adapted products updated annually to reflect emerging risks
Number of claims in 2024:
224.000
2024 Claims carbon in tonnes of CO2
Responsible business behaviour
Protector upholds high ethical standards across all operations , from anti-corruption and information security to responsible investments and supplier management.
Our approach includes:
Zero tolerance for corruption
Robust information security
Sustainable supply chains, aligned with the UN Global Compact
ESG-integrated investments
Read more in annual sustainability report
Increased sustainability efforts
~28%
Reduction of CO2 emissions per million NOK insurance revenue in 2024.
In 2024, the company increased its sustainability efforts across all focus areas. Protector's emissions were 10.4 tonnes CO2e per million NOK insurance revenue, a significant reduction from 14.5 tonnes per million NOK in 2023.
Overall climate account for 2022, 2023 & 2024
See appendix A in our sustainability report for more details on Protector's climate accounting.

Commitment to human rights and working conditions

Protector Insurance ASA complies with the Norwegian Transparency Act, which aims to ensure respect for fundamental human rights and decent working conditions across our operations and supply chain.
In line with Section 6 of the Act, you are welcome to contact us regarding how we manage actual or potential negative impacts related to human rights and working conditions.
Contact:
apenhetsloven@protectorforsikring.no
We respond within three weeks. If further investigation is required, you will receive a preliminary reply within the same timeframe.

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